Business Today
Losing their voice

BT's Sunny Sen and Goutam Das explore the changes in India's BPO industry as it faces increasing competition from low-cost providers in China and the Philippines.

Sunny

Sunny Sen, Goutam Das


BT's Sunny Sen and Goutam Das explore the changes in India's BPO industry as it faces increasing competition from low-cost providers in China and the Philippines.

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